All stores at our Centre will be operating in accordance to the latest Government guidelines. If you require further information about individual store policies and procedures, please do not hesitate to contact them before visiting our Centre. Contact details for each store can be found on their designated store page on our website.
As a Centre, we kindly ask all visitors to comply with our Covid-19 policy and adhere to the Government's 'hands, face, space' rule. More details on the Centre's Covid-19 policy can be found, here.
ABOUT HAYS TRAVEL
Hays Travel – the former Thomas Cook travel agency – is the UK’s largest independent travel agent, specialises in providing good value, quality holidays alongside excellent customer service.
Fully ABTA and ATOL bonded, we’re able to offer our customers complete financial security, and our independent status means we really can offer impartial advice to find them the perfect holiday. We work with hundreds of suppliers to ensure this.
Well-travelled and trained, our staff pride themselves in providing excellent customer service to every client who trusts us with their holiday arrangements. Our independence means we have access to a wide choice of tour operators and airlines, and we always endeavour to find the perfect holiday for the best possible price. As well as finding people their ideal holiday, we arrange all the extras like car hire, transfers and insurance. There’s a foreign exchange bureau in each of our branches across the north east, where you can pick up commission free currency before you set off on holiday.Plan your visit View all offers